Frequently asked questions
What is PupPeople?
PupPeople is a dog-focused store created for dog parents who want quality, useful, and thoughtfully selected products for their dogs all in one place.
How can I track my order?
Once your order has been processed and shipped, tracking information will be provided when available so you can follow your package.
What if I change my mind about my purchase?
We offer a 30-day return period for eligible purchases. Please review our return policy for the requirements and process before sending an item back.
Is checkout secure?
Yes. PupPeople uses Shopify's secure checkout to process orders and payments.
Can I use a discount code?
Yes! If you have an eligible discount code, enter it at checkout before completing your order. For your first order, use PUP10 to receive 10% off when the offer applies.